In an earlier post, our Enterprise Chief Medical Officer Dr. Randy Pilgrim shared a story about a patient experience from many years ago that changed his entire perspective as a clinician. We originally published that article as part of an internal provider newsletter this summer. Since that time, several SCP colleagues have shared similar stories of patients who made an important and lasting impression and changed how they practice medicine. One of those is Group Medical Officer, Dr. Ken Heinrich. He gives us a heartwarming account of a mother and her injured child. Thank you, Dr. Heinrich, for sharing your story.

“I’ve had quite a few memorable patient experiences over the years but one that always comes immediately to mind is a case from my last Trauma shift as an EM resident. I should preface this by explaining that several of us had recently been discussing whether having children helps emergency physicians be better doctors. This was an ongoing debate with...