Hospitals charge emergency medicine physicians and hospitalists with the same goal: to provide the best care possible for their patients at all times.
These two groups can, however, at times, find themselves working in opposition to one another due to conflicting priorities: moving patients through the ED quickly, and efficiently managing inpatient length of stay, respectively.
A two-pronged solution stressing empathy and prevention is in order.
The fundamental answer to emergency medicine/hospitalist medicine conflict is seeing things from the other’s perspective. Because such empathy is more easily counseled than practiced, it must be systematized. Anticipate where and when conflicts are likely to occur, and then create and communicate policies that avert contention before it has a chance to surface.
Using those maxims as guides, below are five steps that will enable emergency...